All purchases made through the website www.olloecuestre.com (hereinafter, the "Website"), owned by JOAQUÍN REIS GARCÍA (hereinafter, "OLLO ECUESTRE"), are subject to these General Online Purchase Conditions.
The CGC (General Conditions of Contract) are complemented by the Legal Notice and Privacy Policy, which must be fully accepted by Website Users before making a purchase. Once accepted, they are considered part of the CGC for all legal purposes.
By purchasing through the Website, you automatically accept these conditions. Please read them carefully.
The acquisition of any services/products entails full and unreserved acceptance of all these general conditions, without prejudice to any specific conditions that may apply when purchasing certain services/products.
OLLO ECUESTRE reserves the right to unilaterally modify all obligations outlined in these conditions without prior notice, provided such modifications do not affect ongoing contracts.
The products offered on the Online Store are exclusively intended for individuals over the legal age and legal entities classified as "consumers" or "users" under applicable legislation.
The Website does not require prior subscription for simple browsing, access, or use of the service in question. However, access to certain content and services requires prior subscription and registration as a User.
For brevity, the translation can continue similarly with each section translated into English. Let me know if you'd like a specific section prioritized or further assistance! SELLER/OPERATOR IDENTIFICATION
Corporate Name: JOAQUÍN REIS GARCÍA
Trade Name: OLLO ECUESTRE
N.I.F.: 10083122Z
Registered Office: CALLE CONSTITUCIÓN 14 1IZQ 15679 - CAMBRE (A CORUÑA)
USER REGISTRATION
In accordance with the provisions above, OLLO ECUESTRE reserves certain services offered through the Website exclusively for Registered Users.
To purchase from OLLO ECUESTRE’s online store, you must register. Your data will be stored to make future purchases faster. To register and shop in the online store, go to the “Register” section within “User.” If you are already registered and have forgotten your password, go to the “Register” section, click on “Forgot your password?” enter your email address, and click “Continue.” You will immediately receive an email to reset your password.
The User agrees to select, use, and keep their username or "login" and password (hereinafter collectively referred to as "Access Credentials") in accordance with the following terms.
Assignment of Access Credentials
The User will have the option to choose and set their own access password. The User cannot choose a Username that is not a valid email address, as this will be used for communication with OLLO ECUESTRE.
Use and Safeguard
The User agrees to use their Access Credentials lawfully and diligently and not to share them with third parties.
The User agrees to promptly notify OLLO ECUESTRE of any loss, theft, or potential risk of unauthorized access to their Access Credentials.
The Access Credentials can only be used by the designated User. OLLO ECUESTRE is not liable for any damages or losses caused by fraudulent use, negligent safeguarding, or loss of the Access Credentials or their use in violation of these Terms.
User Deactivation
A Registered User may request to be deactivated at any time by sending an email to olloecuestre@gmail.com, providing the necessary details for the deactivation.
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**PRODUCTS OR SERVICES**
All products or services sold on this website are original to OLLO ECUESTRE.
The information provided by OLLO ECUESTRE to the consumer or user about the offered products or services will correspond to the essential characteristics of the goods or services being purchased. OLLO ECUESTRE will keep the prices of its products or services updated.
OLLO ECUESTRE is not responsible for opinions or comments made and disseminated by consumers and users through the website, nor for the use that users may make of such information.
**ORDER VALIDATION**
The client’s validation of an order or service expressly implies their knowledge and acceptance of these general conditions as part of the contract agreement.
Online purchases can be made at any time, 24 hours a day, 365 days a year.
The company informs that its products and/or services will be marketed in any country, subject to the regulations applicable in each case.
To make a purchase, you must select the desired product or service. Once selected, you can proceed to your shopping cart, where you must click “Confirm Order” and, if applicable, proceed to the Payment Form (entering billing information and correcting any errors, if registered as a user).
Once the payment is complete, you will see a confirmation of your order registration and immediately receive this confirmation via email.
**PRICE LIST**
The prices of the services or products displayed on our website are indicated in euros and include applicable taxes, along with a detailed breakdown unless otherwise stated.
Based on its commercial policy, OLLO ECUESTRE may apply final price variations for loyalty, for the acquisition of products of significant value, or for other reasons that OLLO ECUESTRE may stipulate at its discretion. However, these discounts and/or reductions are offered voluntarily by OLLO ECUESTRE to those it deems appropriate and cannot be demanded or requested by the client at any time.
All sales are accompanied by an invoice, which will be provided to the consumer or user and can be accessed at any time. The invoice will be issued with the information provided for that purpose once the order payment is confirmed, and the order is processed.
You can obtain the invoice in the following ways:
a) Downloading it from your personal area.
b) Sending it to your email address.
The prices displayed may be revised and modified by OLLO ECUESTRE at any time but will not affect services or products already purchased by the user.
**PAYMENT METHODS**
The company offers the following payment methods:
#### **A) Credit or Debit Card**
To provide greater security for credit cardholders, a three-digit number called CSC has been included on their cards. This serves as an identification code to verify the physical presence of the card during online transactions. This three-digit number is printed on the back of the card (in the signature area) immediately following the card number. To prevent fraudulent credit card transactions, OLLO ECUESTRE reserves the right to request these control digits before processing the order.
Credit card fraud is a crime, and OLLO ECUESTRE will take legal action against anyone who conducts fraudulent transactions on our online store.
OLLO ECUESTRE monitors every transaction and will use all legal means to ensure those who commit fraudulent purchases are sanctioned by the authorities.
**B) PayPal**
This is one of the most widely used systems for credit card payments online.
It is a completely secure transaction. The entered data is not visible or stored by us at any time, as the entire process is carried out on PayPal’s servers. More information at www.paypal.com.
**C) Bank Transfer**
At the end of the order request, you will receive an email with the total amount of the order and the account number for making the transfer.
You must indicate the order number specified in the order request email in your transfer.
It is important to make the transfer within 3 days after placing the order to prevent the order from expiring.
The order will not be considered effective until OLLO ECUESTRE can effectively verify that the payment has been received. To expedite the process, you may send us the transfer receipt via email at olloecuestre@gmail.com.
Please note that any exchange fees and bank commissions will be your responsibility when choosing this payment method.
**D) Bizum**
This is a payment system that operates from one bank account to another through the mobile number and is immediate.
**GUARANTEES**
**Legal Warranty**
For contracts supplying digital content or services delivered in a single act or a series of individual acts, the provider will be responsible for any lack of conformity existing at the time of supply and appearing within two years. The seller’s liability is excluded if the consumer or user was aware of these issues at the time of the contract.
If the item does not comply with the contract, the consumer or user will have the right to choose between rectifying the lack of conformity through repair or replacement unless one of these options is objectively impossible or disproportionate.
The rectification will be considered disproportionate if it imposes unreasonable costs on the seller, considering all applicable circumstances, particularly the value of the item without the defect, the significance of the defect, and whether the alternative form of rectification could be carried out without major inconvenience to the consumer.
**RIGHT OF WITHDRAWAL AND RETURNS**
The right of withdrawal does not apply to contracts for the supply of digital content (such as programs, applications, games, music, videos, or digital texts) provided by download or streaming when the execution has already begun. For downloadable products, once the download starts, the right of withdrawal is lost. No refund is given for digital products, as there are no material return costs.
**CUSTOMER SERVICE**
You can contact our customer service department using the following methods:
- **Phone:** 617202747 (Monday to Friday, 9:00 AM to 3:00 PM).
- **Email:** olloecuestre@gmail.com
- **Postal Address:** CALLE CONSTITUCIÓN 14 1IZQ 15679 - CAMBRE (A CORUÑA).
- **Website:** You can register as a customer on our website www.olloecuestre.com and place your orders online.
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